Shine Night T-shirt Collection FAQs

When and where will I get my T-shirt?
You will be able to collect your T-shirt at the Shine Night Walk event in London from our merchandise stall in the welcome area at Southwark Park from 6:30pm on Saturday 23rd September 2017.

 

Why do I have to give my delivery address details?
This item is collect only from the Shine Night event. You will not be receiving your T-shirt in the post. However our system still requires this information to process your order so they will serve as your billing address details.

 

What if I sign up after the 10th September?
Unfortunately participants who sign up for the Shine Night Walk after the 10th of September 2017 will not be featured on the T-shirt as time is needed to produce the T-shirts.

 

What details do I need to collect the T-shirt?
You will need your order number which will be provided in your order confirmation email. This can either be printed out or shown on a device.

 

What if I order the t-shirt with the wrong size or wrong event?
Unfortunately we cannot refund personalised items. However, where possible, we will exchange sizes subject to availability on the night. Please see our terms and conditions for more info on our returns policy here.